Privacy policy
Last updated: August 20, 2026
Chicfran operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Chicfran is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
- Provide, Tailor, and Improve the Services.
- Marketing and Advertising.
- Security and Fraud Prevention.
- Communicating with You.
- Legal Reasons.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including with Shopify, vendors, service providers, business and marketing partners, and when required by law.
Relationship with Shopify
The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.
Security and Retention of Your Information
We take reasonable measures to protect your personal information, but no security measures are perfect. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, or comply with legal obligations.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, or port your personal information, and to opt out of certain processing. You may exercise these rights by contacting us using the details below.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@chicfran.com or contact us at:
Contact Information
Store Name: Chicfran Address: Trondheimsveien 26 B 0560 Oslo Norway
Administrative correspondence and authorized returns only. No physical retail location.
Email: support@chicfran.com Phone: +47 41 69 03 22
Customer Support
Business Hours: Monday to Friday: 09:00 – 17:00 (GMT+1)
Response Hours: We respond within 24 hours on business days.